Effective Date: April 5, 2026
At Peptide Caviar, we are committed to ensuring secure, efficient, and reliable delivery of all orders.
Order Processing
- Orders are typically processed the same business day if placed before 3 PM PST (excluding weekends and holidays)
- Processing times may vary during high-volume periods or product availability delays
- Orders may be held for verification or fraud screening when necessary
Shipping Methods
- Domestic orders are shipped via major carriers (e.g., UPS, FedEx, USPS) with tracking provided
- Expedited shipping options may be available at checkout
- International shipments may be subject to customs processing delays outside our control
Risk of Loss (FOB Origin)
- All shipments are FOB Origin
- Risk of loss and title transfer to the buyer once the order is handed to the carrier
- Peptide Caviar is not responsible for carrier delays, lost shipments, or delivery failures
Carrier & Delivery Disclaimer
- Delivery dates are estimates only and not guaranteed
- We are not liable for delays caused by carriers, weather, customs, or unforeseen logistics issues
- Customers are responsible for ensuring accurate shipping information at checkout
International Orders
- Customers are responsible for understanding and complying with import laws and restrictions in their country
- Peptide Caviar is not responsible for packages seized, delayed, or destroyed by customs or regulatory agencies
- No refunds or replacements will be issued for customs-related issues
Address Accuracy & Delivery Issues
- Incorrect or incomplete addresses may result in delays or returned shipments
- Reshipping fees may apply for returned or undeliverable packages
- We are not responsible for orders delivered to incorrectly provided addresses
Payment & Chargeback Policy
Effective Date: April 5, 2026
Peptide Caviar is committed to secure transactions and fair business practices.
Accepted Payment Methods
We accept:
- Visa
- Mastercard
- American Express
- ACH / Direct Bank Transfer (Plaid)
- Bank Wire (for large orders, upon request)
Payment Authorization
- All payments are subject to fraud prevention and verification checks
- Orders may be delayed or canceled if flagged for suspicious activity
Final Sale Policy
- All sales are final due to the nature of research-use-only products
- Refunds or replacements are only issued in accordance with our Return & Refund Policy
Chargebacks & Disputes
- Initiating a chargeback without first contacting us is considered a violation of our Terms
- We reserve the right to:
- Deny future purchases
- Submit order documentation to dispute the chargeback
- Pursue recovery of funds where applicable
Cookie Policy
Effective Date: April 5, 2026
This Cookie Policy explains how Peptide Caviar uses cookies and similar technologies.
What Are Cookies?
Cookies are small data files stored on your device that help improve website performance, functionality, and user experience.
Types of Cookies We Use
- Essential Cookies – Required for core functionality (checkout, login)
- Analytics Cookies – Help us analyze traffic and improve performance
- Preference Cookies – Store user settings for a personalized experience
- Marketing Cookies – Used to deliver relevant advertising and track campaign performance
Managing Cookies
You may disable cookies through your browser settings. Disabling cookies may affect certain site features and functionality.
Quality & Testing Standards
Effective Date: April 5, 2026
At Peptide Caviar, quality, transparency, and traceability are fundamental.
Batch Testing
Each product batch undergoes testing for:
- Identity
- Purity / Quantity
- Endotoxins
- Heavy Metals
- pH (where applicable, such as bacteriostatic water)
Certificates of Analysis (COAs) are provided for each batch.
Traceability
- Every product is assigned a unique batch number
- Customers may verify COAs using their batch number or order reference
Research-Grade Commitment
- Products are manufactured under strict quality control standards
- Products are not FDA-approved and are not intended for medical or therapeutic use
- All products are supplied strictly for research purposes only
Intellectual Property Policy
Effective Date: April 5, 2026
All content associated with Peptide Caviar is protected intellectual property.
Ownership
- All logos, branding, product descriptions, website content, and marketing materials are the exclusive property of Peptide Caviar
Restrictions
- Unauthorized reproduction, distribution, or modification is strictly prohibited
Product Repackaging & Resale
- Products may not be repackaged, relabeled, or resold without prior written consent
- Violations may result in legal action
Compliance & Ethics Statement
Effective Date: April 5, 2026
Peptide Caviar is committed to responsible scientific advancement and strict regulatory compliance.
Compliance
- Products are sold exclusively to qualified researchers and institutions
- We comply with all applicable laws governing the sale and distribution of research compounds
Ethical Responsibility
We strictly prohibit:
- Human or veterinary use
- Recreational or non-research use
- Use in illegal or controlled substance development
We reserve the right to refuse service to any individual or entity suspected of misuse or non-compliance.
Commitment to Scientific Integrity
By providing tested, traceable, research-grade materials, Peptide Caviar supports reproducible and responsible scientific research.